Terms & Conditions of Bulk SMS Service

This is a legally valid agreement that lays out the terms and conditions for the use of all services which comes under SMSpacttown (www.smsservice.pacttown.com) Service agreed by you. The usage of the service is limited under all the terms & conditions here with published. This agreement shall be governed by the rules and regulations of the authorities of the government of India . Please read this agreement carefully.

The utilization of the SMS service is subject to the following Terms of Service.

  • Any one who are using internet can sign up at bulksms.pacttown.com and can get 20 SMS Free for testing purpose these sms he/she can send on non DND numbers only.
  • To Use Our Services you need to fill COF document(Customer Ordering Form) or NDNC Undertaking without this form you will not be considered SMSpacttown customer.
  • SMSpacttown is not responsible for any data lose like Groups Database which you created, Import Contacts, Files like csv, xls, XLSX, txt and any SMS Delivery report hence please keep backup with you.
  • Messages containing any Govt Organization Name, Office Address, Email Address, and Phone Or Mobile numbers like (Police, CID, Income Tax, Sale Tax, Ministry, Army, Navy or any name which is driven by Indian Government or comes under Indian Government) are not allowed without the permission of respected Govt Organization.
  • Lottery sms completely not allowed if pushed then legal action will be taken.
  • Messages containing sexual, racist, and discriminatory content or any such usage of them may be considered as harassment and you are to be held responsible for this. TEAM SMSpacttown (www.smsservice.pacttown.com) does not assume any liability for the content of messages sent.
  • You guarantee that the content of any SMS always respects and does not in any way conflict with fundamental human rights or will follow the norms of Intellectual Property Right laws. (E.g. right to privacy, prohibition of discrimination on any ground such as sex, race, color, language, religion, political or other opinion, national or social origin).
  • Send unsolicited messages (i.e. mobile spam) and to therefore ensure that your messages are only sent to individuals that have given you their permission.
  • Services will be activated after the receiving of the full payment.
  • Before making any payment (Online/Offline) to SMSpacttown please discuss once with customer support team or with Sales Team to avoid any confusion related to service because refund is not possible and we do not have any refund policy.
  • If SMSpacttown activated any customer’s services without payment and that payment not been paid by the customer as per the given timeline then those services can be blocked at any time without notification and can be restored after the complete payment of the invoice.
  • We are buying services from the Operator’s and if operators services are not up then SMSpacttown will not be responsible for any delay in services.
  • Any Reseller cannot use SMSpacttown name to sell and buy SMS. if they are using our name its crime and SMSpacttown may take necessary legal action.
  • You are responsible for the privacy and storage of the user-name and password. You agree that all activities made through your account are legally bonded to you.


We frequently update, modify and otherwise continually seek to improve the service and such changes often dictate that we simultaneously modify the terms and conditions of use. As such, we have the right to modify the terms of this agreement and to change or discontinue any aspect or feature of our service, in either case, as it deems reasonably necessary. If you do not agree with any such changes, your use of the service may be cancelled in accordance with the procedures for cancellation set forth in this agreement. You acknowledge your responsibility to review this agreement from time to time and to be aware of any such changes and, should you request, we will be happy to keep you informed if/when such changes take place.

Furthermore, you accept that should there be a contradiction between other specific terms & conditions and these general terms & conditions, the other specific terms & conditions shall apply.


If at any time you breach the terms & conditions of the service, we may elect to suspend, terminate and/or cancel this agreement and/or recover any damages from you arising from the event(s) giving rise to the suspension, termination or cancellation. We reserve the right to suspend your service at any stage for any reason we may deem necessary to continue to provide any of our services in a way that may be hindered by your status as being our client, your financial status or the content of the messages originating from you.

Upon any such termination, cancellation and/or suspension, you are still responsible for any obligations then accrued. Payment and other obligations under this agreement are not suspended, stayed, or otherwise affected by a suspension of access to / or use of the service (in whole or in part) where said suspension arises from your failure to comply with, or violation of, the terms of this agreement or of any law or legal obligation. Upon termination and/or cancellation, for any reason, you agree to immediately cease using the service and we shall have no obligation to you after any termination or cancellation of this agreement.

Note: We are not liable to send any update via email and SMS about terms and condition so please read terms and condition time to time and be updated.


Team – India